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Legal information

Personal data and forms

What happens to the information entered in the forms on the Polycrabat Sevamed website: how they work, health information, consent and planned changes.

How the forms work

No form on this website sends your information to a server. When you submit a form, the website writes a message with what you have entered, then offers to send it by WhatsApp or by e-mail. Until you have sent this message, nobody receives it.

On a phone, when you attach documents, your device’s share function sends the message and the files together. On a computer, files cannot be attached automatically: the website tells you which documents to add to the conversation.

The website does not store any of the documents you select.

The website’s forms

  • Home page and Contact page: contact and care request.
  • Second medical opinion: medical question, specialty concerned and useful documents.
  • Partners: cooperation request, with the professional details of your organisation.

Health information

Some requests involve sending information about your health. This information deserves particular care.

  • Only send the documents relevant to your request.
  • Exchanges currently take place by WhatsApp or e-mail, which are not channels specialised for health data.
  • No secure upload portal is in service at present.

Consent

Forms with a consent box ask you to agree that your information will be used to respond to your request. You can withdraw this consent at any time by writing to info@polycrabatsevamed.com.

Planned changes

Receiving requests through a server, with an acknowledgement of receipt and controlled retention, is under consideration. The corresponding arrangements will be published on this page on the day they actually come into service.

Write to us about this

For any question about your information: info@polycrabatsevamed.com or +212 661 47 70 01 / +212 661 30 39 86.